Business Model

Description of the group's business model

Brief description of the group's business model, which will include its business environment, its organization and structure, the markets in which it operates, its objectives and strategies, and the main factors and trends that may affect its future evolution.

GRI 102-2 Activities, brands, products and services

GRI 102-4 Localisation of the activities

GRI 102-6 Markets served

GRI 102-15 Key impacts, risks and opportunities

GRI 102-7 Size of the organisation

Information on environmental issues

Policies

Policies applied by the group, including the due diligence procedures applied for identification, evaluation, prevention and mitigation of significant risks and impacts, and for verification and control, as well as the measures that have been adopted.

GRI 103-2 The management approach and its components

GRI 103-3 Assessment of the management approach

Main risks

The main risks in connection with these issues related to the group's activities, including, where relevant and proportionate, its business relationships, products or services that may have negative effects in those areas, and how the group manages those risks, detailing the procedures used to detect and evaluate them in accordance with national, European or international reference frameworks for each issue. Information on the impacts that have been detected should be included, offering a breakdown of them, in particular on the main short, medium and long term risks.

GRI 102-15 Key impacts, risks and opportunities

GRI 102-11 Precautionary principle or approach

GRI 102-30 Efficacy of the risk management processes

General

Current and foreseeable effects of the company's activities on the environment and, where appropriate, on health and safety

GRI 102-15 Main impacts, risks and opportunities

GRI 102-29 Identification and management of financial, environmental and social impacts

GRI 102-31 Assessment of financial, environmental and social issues

·Environmental assessment or certification procedures

GRI 102-11 Precautionary principle or approach

GRI 102-29 Identification and management of financial, environmental and social impacts

GRI 102-30 Efficacy of the risk management processess

· Resources dedicated to the prevention of environmental risks

GRI 102-29 Identification and management of financial, environmental and social impacts

· Application of the precautionary principle

GRI 102-11 Precautionary principle or approach

· Provisions and guarantees for environmental risks

GRI 307-1 Non-compliance with environmental legislation and regulations (Autonomous Community)

Contamination

Measures to prevent, reduce or repair carbon emissions that seriously affect the environment, taking into account any form of air pollution specific to an activity, including noise and light pollution

GRI 103-2 Management Approach (with a view to GRI 302 y 305)

GRI 302-4 Reduction of energy consumption

GRI 305-5 Reduction of GHG emissions

GRI 305-7 NOx, SOx and other significant atmospheric emissions

Circular Economy and prevention and waste management

Measures for prevention, recycling, reuse, other forms of recovery and waste disposal. Actions to combat food waste

GRI 103-2 Management Approach (Effluents and waste)

GRI 303-3 Recycled and reused water

GRI 306-1 Wastewater according to its quality and destination

GRI 306-2 Waste by type and method of disposal

Sustainable use of resources

Water consumption and water supply according to local limitations

GRI 303-1 Water extraction by source

GRI 303-2 Water sources significantly affected by water extraction

GRI 303-3 Recycled and reused water

Consumption of raw materials and the measures taken to improve the efficiency of their use

Confidential

Energy: Consumption, direct and indirect; Measures taken to improve energy efficiency, Use of renewable energy

GRI 103-2 Management approach (Energy)

GRI 302-1 Energy consumption within the organisation

GRI 302-3 Energy intensity

GRI 302-4 Reduction of energy consumption

Climate Change

Emissions of greenhouse gases

GRI 305-1 Direct emissions of GHG (scope 1)

GRI 305-2 Indirect emissions of GHG from generating energy (scope 2)

GRI 305-4 Intensity of GHG emissions

Measures taken to adapt to the consequences of Climate Change

GRI 102-15 Main impacts, risks and opportunities

GRI 103-2 The management approach and its components

GRI 305-5 Reduction of GHG emissions

Reduction goals established voluntarily in the medium and long term to reduce GHG emissions and means implemented for this purpose.

GRI 103-2 Management Approach (Reduction of GHG emissions)

Protection of biodiversity

Measures taken to preserve or restore biodiversity

Non material

Impacts caused by activities or operations in protected areas

Non material

Information on environmental issues

Policies

Policies applied by the group, including the due diligence procedures applied for identification, evaluation, prevention and mitigation of significant risks and impacts, and for verification and control, as well as the measures that have been adopted.

GRI 103-2 The management approach and its components

GRI 103-3 Assessment of the management approach

GRI 102-35 Remuneration policies

Main risks

Main risks related to these issues related to the activities of the group, including, where relevant and proportionate, their business relationships, products or services that may have negative effects in those areas, and how the group manages those risks, explaining the procedures used to detect and evaluate them in accordance with national, European or international reference frameworks for each subject. Information on the impacts that have been detected should be included, offering a breakdown of them, in particular on the main short, medium and long term risks.

GRI 102-15 Key impacts, risks and opportunities

GRI 102-30 Efficacy of the risk management processes

Employment

Total number and distribution of employees by sex, age, country and professional classification

GRI 102-7 Size of the organisation

GRI 102-8 Information about employees and other workers

GRI 405-1. b) The percentage of employees by employment category for each of the following diversity categories: gender and age group

Total number and distribution of employment contract type

GRI 102-8 Information about employees and other workers

Annual average of indefinite, temporary and part-time contracts by sex, age and professional classification

GRI 102-8 Information about employees and other workers

Number of layoffs by sex, age and professional classification

GRI 401-1.b) Total number and turnover rate of personnel during the reporting period, by age group, gender and region (in relation to dismissals)

Average remuneration and its evolution disaggregated by sex, age and professional classification or equal value

GRI 405-2: Ratio of base salary and remuneration of women to men for each job category

Wage gap

GRI 405-2: Ratio of base salary and remuneration of women to men for each job category

Compensation for equal or average jobs in society

GRI 405-2 Ratio of standard initial category salary by gender compared to the local minimum wage

The average remuneration of directors and managers, including variable remuneration, allowances, compensation, payment to long-term savings forecasting systems and any other perception disaggregated by sex

GRI 102-35 Remuneration policies

GRI 102-36 Process for determining remuneration (for the management approach)

GRI 201-3 Obligations derived from social benefit plans and other retirement plans

Implementation of work disconnection measures

GRI 103-2 Management Approach (work disconnection)

Employees with disabilities

GRI 405-1. b) Percentage of employees by employment category for each of the following diversity categories (iii. Vulnerable groups).

Work organisation

Organization of working time

GRI 102-8. c) The total number of employees by type of employment contract (full-time or part-time) and by gender.

GRI 103-2 Management Approach (Organisation of work)

Number of absenteeism hours

GRI 403-2 Types of accidents and ratios of occupational accidents, occupational diseases, lost days, and absenteeism, and number of related deaths (section a)

Measures aimed at facilitating the enjoyment of conciliation and encouraging the co-responsible exercise of these by both parents.

GRI 103-2 Management approach

Health and safety

Health and safety conditions at work

GRI 103-2 Management Approach (Health and Safety)

Work accidents (frequency and severity) disaggregated by sex

GRI 403-2 Types of accidents and ratios of occupational accidents, occupational diseases, lost days, and absenteeism, and number of related deaths

Occupational diseases (frequency and severity) disaggregated by sex

GRI 403-2 Types of accidents and ratios of occupational accidents, occupational diseases, lost days, and absenteeism, and number of related deaths

Social Relations

Organization of social dialogue, including procedures for informing and consulting staff and negotiating with them

GRI 102-43 Approach for the participation of stakeholders (regarding unions and collective bargaining)

GRI 402-1 Minimum warning periods for operational changes

Percentage of employees covered by collective agreement by country

GRI 102-41 Collective bargaining agreements

Balance of collective agreements, particularly in the field of health and safety at work

GRI 403-1 Representation of workers in joint health and safety committees

Training

Policies implemented in the field of training

GRI 103-2 Management Approach (Training and Teaching)

Total number of hours of training by professional categories

GRI 404-1 Average training hours per employee per year

Accessibility

Universal accessibility of people with disabilities

GRI 103-2 Enfoque de Gestión (Diversidad e igualdad de oportunidades y No-discriminación)

Equality

Measures taken to promote equal treatment and opportunities between men and women

GRI 103-2 Management Approach (Diversity and equal opportunities)

Equality plans

GRI 103-2 Management Approach (Diversity and equal opportunities and Non-discrimination)

Measures to promote employment

GRI 103-2 Management approach (Employment)

Protocols against sexual and sexual harassment

GRI 103-2 Management Approach (Diversity and equal opportunities and Non-discrimination)

The integration and universal accessibility of people with disabilities

GRI 103-2 Management Approach (Diversity and equal opportunities and Non-discrimination)

Policy against all types of discrimination and, where appropriate, diversity management

GRI 103-2 Management Approach (Diversity and equal opportunities and Non-discrimination)

GRI 406-1 Cases of discrimination and corrective actions undertaken

Information on respect for human rights

Policies

Policies applied by the group, including the due diligence procedures applied for identification, evaluation, prevention and mitigation of significant risks and impacts, and for verification and control, as well as the measures that have been adopted.

GRI 103-2 The management approach and its components

GRI 103-3 Assessment of the management approach

GRI 412-2 Training of employees in human rights policies or procedures

Main risks

Main risks related to these issues related to the activities of the group, including, where relevant and proportionate, their business relationships, products or services that may have negative effects in those areas, and how the group manages those risks, explaining the procedures used to detect and evaluate them in accordance with national, European or international reference frameworks for each subject. Information on the impacts that have been detected should be included, offering a breakdown of them, in particular on the main short, medium and long term risks.

GRI 102-15 Key impacts, risks and opportunities

GRI 102-30 Efficacy of the risk management processes

Human Rights

Application of due diligence procedures in human rights

GRI 103-2 Management Approach (Assessment of Human Rights)

Prevention of risks of violation of human rights and, where appropriate, measures to mitigate, manage and repair possible abuses committed

GRI 103-2 Management Approach (Assessment of Human Rights)

GRI 412-1 Operations subject to revisions or evaluations of impact on human rights

Complaints for cases of human rights violations

GRI 102-17 Mechanisms of advice and ethical concerns

GRI 103-2 Management Approach (Assessment of Human Rights)

GRI 102-17 Mechanisms of advice and ethical concerns (complaints received and resolution

GRI 419-1 Non-compliance with laws and regulations in the social and economic fields

Promotion and compliance with the provisions of the ILO fundamental conventions related to respect for freedom of association and the right to collective bargaining, the elimination of discrimination in employment and occupation, the elimination of forced or compulsory labor and the effective abolition of child labor

GRI 103-2 Management Approach (Non-discrimination, Freedom of association and collective bargaining, Child Labour, Forced or compulsory labour and Human Rights)

Information related to the fight against corruption and bribery

Policies

Policies applied by the group, including the due diligence procedures applied for identification, evaluation, prevention and mitigation of significant risks and impacts, and for verification and control, as well as the measures that have been adopted.

GRI 103-2 The management approach and its components

GRI 103-3 Assessment of the management approach

GRI 205-2 Communication and training about anti-corruption policies and procedures

Main risks

Main risks related to these issues related to the activities of the group, including, where relevant and proportionate, their business relationships, products or services that may have negative effects in those areas, and how the group manages those risks, explaining the procedures used to detect and evaluate them in accordance with national, European or international reference frameworks for each subject. Information on the impacts that have been detected should be included, offering a breakdown of them, in particular on the main short, medium and long term risks.

GRI 102-15 Key impacts, risks and opportunities

GRI 102-30 Efficacy of the risk management processes

GRI 205-1 Transactions assessed in relation to corruption-related risks

Corruption and bribery

Measures taken to prevent corruption and bribery

GRI 103-2 Management Approach (with a view to GRI 205 Anti-corruption) - Presenting indicator 205-2 also covers this requirement of law

Measures to fight money laundering

GRI 103-2 Management Approach (Anti-corruption)

Contributions to foundations and non-profit organizations

GRI 103-2 Management Approach (Anti-corruption)

GRI 201-1 Direct economic value generated and distributed (Investments in the Community)

GRI 203-2 Significant indirect financial impacts

Company information

Policies

Policies applied by the group, including the due diligence procedures applied for identification, evaluation, prevention and mitigation of significant risks and impacts, and for verification and control, as well as the measures that have been adopted.

GRI 103-2 The management approach and its components

GRI 103-3 Assessment of the management approach

Main risks

Main risks related to these issues related to the activities of the group, including, where relevant and proportionate, their business relationships, products or services that may have negative effects in those areas, and how the group manages those risks, explaining the procedures used to detect and evaluate them in accordance with national, European or international reference frameworks for each subject. Information on the impacts that have been detected should be included, offering a breakdown of them, in particular on the main short, medium and long term risks.

GRI 102-15 Key impacts, risks and opportunities

GRI 102-30 Efficacy of the risk management processes

Company commitment with the sustainable development

Impact of society's activity on employment and local development

GRI 203-2 Significant indirect financial impacts

GRI 204-1 Proportion of expense with local suppliers.

GRI 413-1 Operations with local community participation, impact assessments and development programmes

Impact of the activity of society on local populations and in the territory

GRI 203-2 Significant indirect financial impacts

GRI 413-1 Operations with local community participation, impact assessments and development programmes

Relationships maintained with local community actors and the modalities of dialogue

GRI 102-43 Approach for the participation of stakeholders (regarding the community)

GRI 413-1 Operations with local community participation, impact assessments and development programmes

Partnership or sponsorship actions

GRI 102-13 Affiliation to associations

GRI 201-1 Direct economic value generated and distributed (Investments in the Community)

Outsourcing and suppliers

Inclusion in the purchasing policy of social, gender equality and environmental issues

GRI 103-3 Management Approach (Environmental and social assessment of suppliers)

Consideration in the relations with suppliers and subcontractors of their social and environmental responsibility

GRI 102-9 Supply chain

GRI 103-3 Management Approach (Environmental and social assessment of suppliers)

GRI 308-1 New suppliers that have passed assessment and screening filters according to environmental criteria

GRI 407-1 Operations and suppliers whose right to freedom of association and collective bargaining could be at risk

GRI 409-1 Operations and suppliers with significant risk of cases of forced or compulsory labour

GRI 414-1 New suppliers that have passed screening filters according to social criteria

Supervision systems and audits and their results

GRI 308-1 New suppliers that have been assessed according to environmental criteria

Tax information

Measures for the health and safety of consumers

GRI 103-2 Management Approach (Health and Safety of Customers)

GRI 416-1 Assessment of the health and safety impacts of the categories of products or services

GRI 417-1 Requirements for information and labelling of products and services

Complaint systems, complaints received and resolution thereof

GRI 102-17 Mechanisms of advice and ethical concerns (complaints received and resolution)

GRI 103-2 Management Approach (Health and Safety of Customers)

GRI 418-1 Substantial complaints related to gaps in customer privacy and loss of customer data.

Información fiscal

Benefits obtained by country

GRI 201-1 insofar as it affects payments to public administrations

Taxes on benefits paid

GRI 201-1 insofar as it affects payments to public administrations

Public grants received

GRI 201-4 Financial aid received from the government