Commercial and supply management
Commercial and supply management
The customer is at the centre of all the decisions we make about our products. We seek their safety, their satisfaction and their loyalty through a product of the highest quality, 100% safe and totally adapted to their needs through our Technical Assistance service. To this end, we pamper the product from raw material to final delivery to the customer, placing emphasis on continuously improving our production processes to make them ever more efficient and responsible. It is important to feed millions of households around the world but it is even more important to do so in a responsible and sustainable way.
Material aspects
- Customer satisfaction
Health and safety of consumers
- Customer privacy and data protection
- Innovative and responsible products
Our commitment to Sustainable Development Goals
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ODS 2: Zero hunger Applying our knowledge to design sustainable products that help avoid food waste. Investing in R&D that will enable more efficient and sustainable sausage manufacturing processes, contributing in the long term to meeting the growing demand for food. |
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ODS 12: Responsible production and consumption Boosting energy efficiency throughout the value chain, developing packaging that minimizes waste generation - such as gas emissions and wastewater generation, among others - during manufacturing and subsequent processing. Promoting the reduction of the impact of transport on the environment and boosting a sustainable local economy. |
The Viscofan Group places the customer at the centre of its operational decisions, continuously trying to provide him with the best value proposition in order to strengthen efficiency and have a greater diversification in the product and maintaining strict quality and food safety controls. We offer the highest quality in our products and services through:
- Product range
- Approval of suppliers
- Renowned customer technical assistance service
- Sound product safety and food hygiene system
- Evaluation of customer satisfaction